Terminale Ferroviario
Privacy Policy

Privacy Policy

This page describes how the site is managed with regard to the processing of personal data of users who consult it, as well as the manner and purpose of processing personal data. This information is also provided in accordance with art.13-14 Reg.to EU 2016/679 to those who interact with web services accessible electronically from the address: www.terminalvalpolicella.it
This site is owned by ‘Terminale Ferroviario Valpolicella Spa’ which operates and maintains these sites for the purpose of providing information and communications pertaining to the products and services offered. This information is provided only for the site in question and not also for other Web sites that may be consulted through our links, for which ‘Terminale Ferroviario Valpolicella Spa’ is in no way responsible.
‘Terminale Ferroviario Valpolicella Spa’ – headquartered in Sant’Ambrogio di Valpolicella, (VR) Italy – as the Data Controller of your personal data, pursuant to and for the purposes of EU Reg. 2016/679 – GDPR, hereby informs you that the aforementioned legislation provides for the protection of data subjects with respect to the processing of personal data and that such processing will be based on the principles of fairness, lawfulness, transparency and protection of your privacy and your rights.
Your personal data will be processed in accordance with the legislative provisions of the above-mentioned legislation and the confidentiality obligations stipulated therein.


Navigation Data
The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified data subjects, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation and is deleted immediately after processing. The data could be used to ascertain liability in case of hypothetical computer crimes against the site.

Data voluntarily provided by the user
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, as well as the completion of the forms for sending specific requests, entail the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message or in the form. Specific summary disclosures are given or displayed on pages of the site set up for particular services on request.


Apart from what has been specified for navigation data, the user is free to provide the personal data contained in the request forms, mailing list subscription, event participation or otherwise indicated in contacts to solicit the sending of informative, technical or commercial material or other communications. Failure to provide them will not result in any consequence other than the impossibility of obtaining what has been requested.


The data are processed mainly by electronic and computerized means and stored both on computer media and on paper media as well as on any other type of suitable media, in accordance with the modalities set forth in Articles 6, 32 of the GDPR and through the adoption of the appropriate security measures provided. To prevent data loss, unlawful or improper use, and unauthorized access.
Please be advised that in order to provide a complete service our portal may contain links to other websites, not operated by us. We are not responsible for errors, content, cookies, publications of unlawful moral content, advertisements, banners or files that do not comply with applicable regulations and compliance with the Privacy regulations by sites operated by us referred to. To improve the service provided, immediate reporting of malfunctions, abuses or suggestions to the e-mail address: info@terminalvalpolicella.it is welcome.
Your data will be processed only by personnel expressly authorized by the Owner.


Data will be processed for:

  • Give access to public and/or restricted sections of the site;
  • To execute the activation and maintenance of any services subscribed to online or the sending of newsletters;
  • Process requests for information, quotations, technical support;
  • Provide information on services and products provided and about changes in products or services;
  • Perform obligations under laws or regulations;
  • The protection of the Holder in judicial proceedings;
  • To enable constant monitoring of the effectiveness of the proposed service.


Personal data related to the processing in question may also be communicated to individuals who are granted the right to access your personal data by law or secondary and/or EU regulations. Your data may be disclosed only to competent and duly appointed parties for the performance of services necessary for the proper management of the relationship, with guaranteed protection of the rights of the data subject. In addition, some data may be communicated and disseminated to the Internet operators that ‘Privacy Consultants’ uses to manage its domains.

Your personal information will not be disseminated in any way.
Your data will not be transferred to third countries.


We would like to inform you that, in accordance with the principles of lawfulness, purpose limitation and data minimization, pursuant to Art. 5 of the GDPR, the retention period of your personal data is:
for personal data, we adhere to a retention policy in line with legal and statutory requirements. For more information on this matter, you may contact us at info@terminalvalpolicella.it. We may also retain your data for the period necessary to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, and enforce agreements.


Reg.to EU 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the Data Subject:

1. The interested party has the right to obtain confirmation of the existence or non-existence of personal data concerning him/her, even if not yet registered, and their communication in an intelligible form.

2. The data subject has the right to obtain the indication:

  • Of the origin of personal data;
  • Of the purposes and methods of processing;
  • Of the logic applied in the case of processing carried out with the aid of electronic instruments;
  • of the identification details of the owner, managers and designated representative in accordance with Article 5, paragraph 2;
  • Of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, as managers or appointees.

3. The data subject has the right to obtain:

  • updating, rectification or, when interested, integration of data;
  • the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
  • A statement that the operations referred to in paras. (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected;
  • data portability.

4. The data subject has the right to object, in whole or in part:
for legitimate reasons to the processing of personal data concerning him/her, even if relevant to the purpose of collection;
to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.


The data controller is ‘Terminale Ferroviario Valpolicella Spa’ – based in Sant’Ambrogio di Valpolicella, (VR) Italy – in the person of its legal representative pro tempore. You have the right to obtain from the owner the cancellation (right to be forgotten), limitation, updating, rectification, portability, opposition to the processing of personal data concerning you, as well as in general you can exercise all the rights provided for in Articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR.
To exercise the rights listed above, the person concerned should address a written request through e-mail.
The e_mail should be addressed to: info@terminalvalpolicella.it